A brain built out of twenty-odd files about you and the people who buy from you.
Lisa's has 22. Trent's has 24, which comes to 92,453 words about one man and his swag.
I interview you, read everything you've ever published and everything your customers have ever said about you (the five-star reviews and the cranky refund emails), and turn it into files. They're plain text, loaded into the Claude or ChatGPT you already pay for, and it reads them before it writes a single word. That's the whole trick. It's also the part nobody builds, because it takes a solid week of digging and you can't do it with a prompt.
01Voice Profile
Not a list of adjectives. A working manual for being you: the words you use and the ones you'd never touch, how you tell a story, where your jokes land, your punctuation habits, the things you take a stand on, and how you change gear between a newsletter, a sales page and a reply to an annoyed customer.
So it sells like you without, as Lisa put it, "suddenly sounding like I've put on a marketing hat".
02Buyer Brain
Why she buys, why she doesn’t, and what she says when nobody’s marketing at her. The moment she starts looking. The pain under the one she mentions. The selfish thing she’d never admit she wants. Every objection, in the order it arrives. Everything she tried before you. All in her own words, mined from your reviews, emails and DMs. Lisa’s started with 145 product reviews. Swearing left in.
So every piece is aimed at the real reason she hesitates.
03Story Bank
Your stories, each filed with what it proves and who it’s for. Lisa’s has forty-four, including the $10 op-shop pan she still cooks in and Fat Possum, the farm named after the previous owner’s boast about the possums.
So nothing ever starts from a blank page.
04Belief Map
What she believes right now that stops her buying, what she needs to believe instead, and the story that gets her from one to the other.
So it knows what to say first, second and third.
05Offer Card
Everything you sell, what it really promises, the doubt each one has to beat, and your rules about discounting. Lisa’s has one in capitals: never punish anyone for buying early.
So it sells the right thing to the right person, without panic-discounting.
06Humour Rules
What makes you funny, what you’d never joke about, and your official swearing policy. Trent’s got a file of its own, because getting his humour wrong is worse than leaving it out.
So it stops settling for pleasant.
07Playbooks
One for each channel: what to send, to whom, in what order. The email one is built from every email you’ve ever sent, sorted by which ones actually made money.
So it knows the strategy, not just the words.
08Ten Commandments
The things you believe hard enough to keep saying, even when it costs you a sale.
So it takes a stand instead of taking a survey.